There is a 14-day return policy on all purchased items, with effect from the day they are received. If you regret a purchase, simply return the product (on own account) in the same condition and quantity as you received. Remember to attach an order number to the package, so Qiviut Online can identify what order the return is related to.
When the item is received and approved, the purchase price will be refunded to your account within a few days. You should pay for the returning costs yourself. If you have received free shipping or have got a volume discount, the value will be deducted from this amount first.